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FAQs topics - please click on one
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What do you get for your money?
Payment and subscriptions
Our course
Language questions
Technical questions
How to contact us
Your email address
Forum
Our newsletter
Our articles
Our ebooks
Video tours
Links to and from this site
Online store
No luck? Send us your question
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Payment and subscriptions
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How much does this course cost?

The total cost of the Spanish for Beginners course on this website, Spanish Bookworld, is $24.99 per month. This includes tax and there is no registration fee, or any other hidden costs.
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Is payment secure?

Yes. All your transactions are secure and guaranteed by PayPal. Spanish Bookworld does not store any of your payment details. Only PayPal has them. If you don't have a PayPal account and would like to find out more before signing up, here is the official PayPal demo video. It opens in a new window.
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What payment methods can I use?

All our subscriptions are paid with PayPal.
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Are there any hidden costs?

No, none at all. There is no registration fee on top of the $24.99 monthly payment. $24.99 is the grand total. It includes tax and is exactly the amount that will appear on your statement.
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Can I stop our subscription easily?

Yes, you can stop it at any time, without having to give us a reason. Your subscription will then run until the month you've paid for has expired. There are no penalties of any kind applied when you unsubscribe.
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How do I unsubscribe?

Unsubscribing is easy. Simply follow these steps: log in. Click on "Account" on the top menu. Under "Your payment history" click on "Cancel" and follow the instructions.
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Is there a joining or administration fee?

No. We only charge a monthly subscription of $24.99.
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Do I get any discounts?

Yes, when you subscribe to our course you automatically receive a 25% discount on all our ebooks.
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How soon can I access the course after I've paid?

Immediately.
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Our course
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I'm a new subscriber. How do I access the material I've paid for?

To access all the lessons and articles at Spanish Bookworld , simply click on Login on the top right, type in your Username and Password, and you'll be directed to the members' area where you can find the lessons, articles, ebooks, forum and all other course features.
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Will new material be added regularly?

Yes. We add new lessons and articles to the members' area on a regular basis.
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What will I learn with this course?

Our Spanish for Beginners course teaches you to speak, understand and read Spanish from the very basics. It covers everyday vocabulary through dialogs and interactive audio flashcards. It introduces you to the Spanish verbs and other aspects of grammar through multimedia movies and drills. It helps you acquire a good Spanish accent through multimedia pronunciation lessons and exercises, and it teaches you the Spanish numbers through dozens of fun movies. There are also language learning articles that focus on all aspects of Spanish learning.
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Where can I see samples from the lessons?

You can find them here.
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Is this course interactive? Does it have sound?

Yes. All the lessons in our Spanish for Beginners course are interactive and have been recorded by native Spanish speakers. The instructions and explanations are in English. In addition to that, many of our language learning articles have Spanish recordings too. You can find samples here.
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Has the course been recorded by native Spanish speakers?

Yes. All the sound in our lessons and articles has been recorded exclusively by native Spanish speakers.
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Are there any exercises and drills in the lessons?

Yes. Every vocabulary, grammar, pronunciation and number movie comes with at least one exercise or drill.
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Are the flashcards interactive? Do they have sound?

Yes. Our audio flashcards are fully interactive and spoken by native Spanish speakers.
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If I have a language question, will you answer it?

Yes. Whenever you have a language query, simply post it on the forum and you'll promptly get an answer from Maria Fernandez, an experienced Spanish teacher and author of this course.
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Has the course been written by an experienced teacher?

Yes. This course has been written by Maria Fernandez. Maria a native Spanish teacher with over 15 years of experience teaching adults, children and students. She's also published a number of Spanish learning courses. You can find out more about Maria Fernandez on the about us page.
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Are the audio recordings of high quality?

Yes, but don't just take our word for it. You can hear the lessons here.
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Are the grammar lessons boring?

No. When Maria Fernandez wrote this course she was very aware of how dull grammar lessons can be. For that reason, she has included recorded examples and interactive drills throughout them. She has also made them concise and to the point, avoiding unnecessary technical terms and confusing explanations.
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Will I be able to improve my Spanish accent?

Yes. Every lesson comes with one pronunciation movie that focuses on a letter, or a set of letters with common sounds. Every movie has plenty of recorded examples and a drill to practice the sound introduced.
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What topics does this course cover?

Here you can see all the topics covered in our Spanish for Beginners course.
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Why pay for an online course when I can get it for free elsewhere?

It's true that there are hundreds of free Spanish courses on the Internet, but the quality of their content is very low. The majority have not been written by proper teachers, they cover very few topics, and the recordings are either poor quality or non-existent. Also, many websites with Spanish lessons are inaccurate: they teach words with the wrong English translations, they give wrong grammar examples, and they have dialogs with sentences that have clearly been written by non-native speakers.
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What does this course have that others don't?

Our Spanish for Beginners course offers you regular teacher support through the forum. It has been written by an experienced native Spanish teacher. It has been recorded exclusively by native Spanish speakers ... Here you can find many more features.
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Language questions
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How do I get an answer to my language questions?

All your language questions will be answered promptly through our forum by Maria Fernandez, an experienced native Spanish tutor. Please notice that you need to subscribe to our course to be able to access the forum.
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Technical questions
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I can't see any movies on my screen. What's wrong?

Please make sure you have JavaScript enabled on your computer.
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Do I need to download any software to use this course?

No. To view our course all you need to do is log in and stay online.
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If I subscribe and I have a technical question, will I get an answer?

Yes. Post your question on the forum and it will be answered promptly.
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How to contact us
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How do I get in touch with you?

If you have a question regarding payment, your subscription, passwords, any other confidential issues, or a question that you'd like us to add to this page, please email us. You can find our details on our contact page. If you have a language query, please post it on the forum and we'll send you a prompt reply.
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Your email address
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How will you use my email address?

We will send you an email to confirm your subscription. If you subscribe to our newsletter, we will send it to you to the email address you provide. Basically, we will not contact you other than when it's strictly necessary or when you've requested it.
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Will my email address be used to spam me?

Never. WE hate spam as much as you do.
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Will you sell or pass on my email address to other companies?

No.
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Forum
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Is the forum opened to non-subscribers?

No. Our forum is opened exclusively to subscribers.
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Is the forum moderated?

Yes. All posts on the forum are moderated. This guarantees that all answers are posted under the right category, and that all language and technical replies are accurate. It also allows you to enjoy a spam-free forum.
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Will my language questions be answered by a Spanish teacher?

Yes. All of them.
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Will I find inaccurate language replies in the forum?

No. If other subscribers try to post inaccurate replies, they will be removed by us before they can be seen.
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Is the forum easy to search?

Yes. The forum has been divided into categories that speed up the searching process. Also, we actively encourage our members to post messages with self-explanatory titles, rather than ambiguous ones.
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Where can I see how the forum works?

Here you can see a video tour of the forum.
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Can I use the forum to post spam?

Indeed not. Posting spam is a secure way of getting banned from our forum.
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Our newsletter
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Why do you have a newsletter?

We have a newsletter to keep our visitors informed of any new lessons and articles we've added to the course, our new ebooks and important developments on our website.
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If I subscribe to your newsletter, can I unsubscribe easily?

Yes. Simply click on "Unsubscribe" on the newsletter you've received and you'll be automatically removed from our mailing list.
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Do I have to give my real name when I subscribe to your newsletter?

No. The name you include is simply the one you'll be addressed by when you receive our newsletter. Only your email address needs to be real.
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Our articles
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Will new articles be added to the course?

Yes. Apart from the articles you can see from day one of your subscription, you will then get at least one new article every week from Week 5 of you subscription.
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Do you remove old articles from the course?

No. All articles will remain in the members' area for the whole duration of your subscription.
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Can I suggest article topics?

Please, do. Post a message on the forum with your suggested topics, and we'll be more than happy to write about them!
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Our ebooks
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Can I download any ebooks for free?

Yes. The ones that I offer for free to subscribers are listed on the ebooks page.
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Where can I see a video tour of your ebooks?

You can find a link to all our ebook video tours on the ebooks page.
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Video tours
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Are there any video tours on this website?

Yes. We have made video tours of all our products. Click on the one you want to see: lessons, ebooks and forum.
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No luck? Send us your question
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My question hasn't been answered here

If you have a question that we haven't answered so far, please send it to us. You can find all the information about how to get in touch with us on the contact page.
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